Taking the LEAD

Retaining staff is one of the greatest challenges for any community mental health center (CMHC). Stressful cases, emotional burnout, and an increasing number of cases per caregiver have led to an alarmingly high employee turnover rate. For the Aurora Mental Health Center in Aurora, Colorado, the attrition rate has been as high as 30% for one year (and many CMHCs have rates much higher than this). Add to this challenge the aging workforce, the large number of executives poised to retire in the near future, and a shortage of funds for expensive employee-training programs—it’s hard to see how this situation can change anytime soon.
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